Merchant navy

Merchant navy ship with shipping containers

Telehealth gives seafarers access to adequate medical care

For maritime workers, sea crews, and cruise liner passengers, access to medical services while at sea is virtually impossible. Most seafaring vessels carrying a small crew do not have a medical doctor onboard. Each year, medical emergencies on the seas force one-in-five ships to divert from their course, at an average cost of $180,000 per diversion (according to Infinite Healthcare). Twenty percent of these are later found to be non-critical and could have been avoided by using telehealth assistance.

If injury or illness occurs at sea, there is the concern of how seafarers receive adequate care.

Using cutting-edge technology and Visionflex’s telehealth devices, crew members can contact a doctor via video conferencing, and capture high-quality images, videos, and patient vitals. This data allows the doctor to make an informed decision as to whether the patient is well enough for the ship to continue to the next port, whether the ship needs to divert, or whether a helicopter evacuation is required.

Benefits for crew and ship owners

Telehealth provides seafarers with peace of mind, knowing that they can continue their work on the vessel if they get injured or have a chronic illness such as diabetes or asthma.

Ship owners benefit from reducing unnecessary diversions, longer voyages, and shorter port stays.

Telehealth consultations

Telehealth is ideally placed to support maritime workers suffering from tropical diseases, allergic reactions, chronic illnesses and more.

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