Merchant navy
Virtual care technology delivers real-time clinical support to ships, enabling equitable access to healthcare.
Why Virtual Care for Merchant Navy?

Overcoming Isolation
Timely, high-quality healthcare in place.

Improved Workforce Safety
Supporting ship medical personnel and timely care.

Culturally Safe Solutions
Respecting diversity across communities.

Ready for Regulatory Changes
Future-proofed for new healthcare standards.

Virtual care gives seafarers access to adequate medical care
For maritime workers, sea crews, and cruise liner passengers, access to medical services while at sea is virtually impossible. Most seafaring vessels carrying a small crew do not have a medical doctor onboard. Each year, medical emergencies on the seas force one-in-five ships to divert from their course, at an average cost of $180,000 per diversion (according to Infinite Healthcare). Twenty percent of these are later found to be non-critical and could have been avoided by using virtual care assistance.
If injury or illness occurs at sea, there is a concern about how seafarers receive adequate care.
Using Visionflex’s cutting-edge technology and virtual care devices, crew members can contact a doctor via video conferencing, and capture high-quality images, videos, and patient vitals. This data allows the doctor to make an informed decision as to whether the patient is well enough for the ship to continue to the next port, whether the ship needs to divert, or whether a helicopter evacuation is required.
Benefits of Virtual Care Technology for Merchant Navy
Maritime crews often operate far from traditional medical infrastructure. Visionflex’s clinical virtual care platform brings high-quality medical services directly onboard, improving health outcomes while reducing medevac costs and operational risk.
By utilising a virtual care solution for on-ship care and monitoring in between medical appointments, the patient can help to effectively manage conditions.
Virtual care is ideally placed to support patients suffering from asthma, diabetes, mental health conditions and more.