Visionflex telehealth cabinets – enabling after-hours access to care for remote patients 

Image of Visionflex Telehealth Cabinet with PTZ camera and ProEX system in a clinic room

Did you know… that patients can access vital health services – after hours – via the ‘unattended access’ function available on the Visionflex custom-designed Telehealth Cabinet

Timely access to effective health services is vital for positive patient outcomes, and in remote and very remote locations, equitable access to health services is being improved with the roll out of Visionflex’s Telehealth Cabinet with ‘unattended access’ capability.  

The Telehealth Cabinet is a discreet, lockable wall unit that stores the ProEX Telehealth Hub, along with an all-in-one computer, wall-mounted pan-tilt-zoom camera, and medical devices, in one secure and organised location. The lockable cabinet allows clinical space to be used for multi-purpose activities, safe in the knowledge that equipment is secure and ready for use at a moment’s notice. 

Telehealth cabinet use case with the RFDS

These cabinets also feature an optional ‘unattended access’ function, that is being used by Royal Flying Doctor Service NSW (RFDS) staff to enable access to health services for patients who present after hours at an unattended clinic in a remote location. 

Using the unattended access function, patients press an intercom that goes back to base at RFDS headquarters. The remote doctor can view the patient through a door camera, and open both the clinic door and the telehealth cabinet, remotely, via the internet. 

Photo of the install of a Visionflex Telehealth cabinet in Outback NSW for the Royal Flying Doctor Service

The patient touches the screen on the ProEX unit and enters a video call with the doctor to discuss the patient’s health concerns, what needs to be done next, and which drugs need to be administered.  

The doctor can also guide the patient in use of the ProEX’s suite of integrated medical devices to perform a remote examination in real time, with results appearing live, on screen, at the far end. 

The unattended access Telehealth Cabinets have been deployed by the RFDS in remote NSW communities, truck stops, and cattle stations, following a successful 2020 pilot in the town of Wanaaring, far western NSW. Learn more about the RFDS pilot here.

“Our unattended access function brings the doctor directly into these very challenging locations, no matter what time a patient requiring urgent care, presents at a clinic,” said Visionflex’s Mike Harman. 

“Clinical telehealth technology… is transforming the provision of primary health services… where health infrastructure can be lacking” 

“Clinical telehealth technology – like the Visionflex telehealth system – is transforming the provision of primary health services in remote Australia where health infrastructure can be lacking, and the recruitment of health staff can be problematic. 

“Visionflex technology helps overcome these issues by enabling health professionals to deliver care directly to the point of need.” 

The Visionflex Telehealth Cabinet also features integrated LED illumination and a fold-down front door that converts to a work surface when the cabinet is in use. Cabinet doors feature gas struts for simple open/close operation. 


Telehealth Cabinet

Installation is fast and straightforward with custom brackets for the wall. The cabinet is simply hung on the brackets and locked into place.

All equipment is prewired, so the cabinet need only be opened and powered-on before use. 

Photo of telehealth cabinet open with ProEX telehealth device , pan title zoom camera and large monitor with doctor on screen

ProEX Telehealth Hub

Specifically designed and engineered to enable health practitioners all over the world to confidently carry out detailed medical examinations on patients based in regional, remote, rural and urban areas.

Photo of ProEX Telehealth Desktop Hub with GEIS camera

Visionflex – innovative telehealth solutions.