The pieces already exist: inside the push to close Australia’s rural health gap. 

Virtual care can close the gap but design is critical

One myth worth challenging is the idea that virtual care is a single lever you either pull or don’t. Build a service that assumes, and you can add to the access gap for exactly the communities you’re trying to help. 

It’s a risk A/Professor Shannon Nott has seen first-hand: 

“You can inadvertently, through digital access challenges that exist in rural and remote environments, add to the access gap. What about those people that can’t afford devices, what about those people who don’t have reliable broadband…” 

The way through is designing virtual and hybrid models around the evidence of what works, not around where the technology happens to be centralised. An example shared in the webinar was a virtual clinical pharmacy service that brought big-hospital-grade medication safety checks to rural bedsides that had never had them. Care was extended outward, not just centralised inward.  

The best virtual models don’t replace the local GP or nurse, they buy them a weekend off and extend how long they stay. 

“There are 330 towns in Australia with a pharmacy and no GP” -The Hon. Bronnie Taylor

The panel challenged an interesting idea. Scope of practice is ultimately about the standard of care delivered, not protecting a degree. 

If a pharmacist, nurse practitioner or physiotherapist can deliver care safely, within appropriate governance, at the same standard as any other clinician, the primary question should be whether the patient is well served. 

“We have all the pieces to create a solution right now for those towns. That’s the most frustrating thing, we don’t have the funding mechanisms yet, but we have the pieces to actually put together collaborative models of care.” – Ben Chiarella

The cost of losing a seat at the table

Asked about the scrapping of NSW’s dedicated Regional Health portfolio, The Hon. Bronnie Taylor said:

“We lost visibility. When you haven’t got someone around the cabinet table that is constantly thinking about their portfolio and what needs to happen, you lose that traction.” 

Without someone at the cabinet table focused and advocating, rural health loses out to competing priorities and a shrinking budget. 

Health spending in regional areas isn’t just a health investment. It helps keep towns viable places to live, work and raise families. 

Communities weren’t struggling simply because of the distances involved. Without access to healthcare, it could be unsafe to live in them. A century on, that reality hasn’t disappeared. 

Funding that follows outcomes, not geography

“We finance toll roads. We finance social housing. The operator earns a return for hitting verified outcomes. Why not rural health? A shared funding pool that pays for quantified, verified outcomes.” – Joshua Mundey

The idea is simple: bring funding together around a shared goal, measure the outcomes, and share the risk and reward of delivering better care. 

The challenge is finding funding models that give states, providers and communities more flexibility to deliver care in the way that works best locally. 

For rural and regional communities, the panel agreed that funding should follow the outcomes we want to achieve, not simply where care is delivered.

The Closing Challenge

When asked to name one move that could help close the gap by 2030, each had a different take. Watch from 53:45 in the webinar to hear their full responses.

Watch the full webinar on-demand here. 

If you work across rural and remote healthcare, we want to hear your views on the challenges, opportunities and models that could help close the equity gap. It takes 5 minutes and goes straight into shaping where Visionflex focuses next.

The Visionflex teams helps build the kind of hybrid models of care discussed int his panel. With obligation-free discovery calls and product demonstrations available, embedding a class-leading virtual care solution into your healthcare program has never been simpler or easier to access. 

Get in touch with the Visionflex team to learn more about how we support remote and rural healthcare.

Meet the speakers