4 reasons why we are Australia’s leading telehealth experts

Photo of Vision clinical telehealth software with digital stethoscope function on laptop

For almost 10 years, Visionflex clinical telehealth technology has been used to deliver primary health services to medically remote patients across Australia. Find out why we are the country’s leading experts in virtual health solutions.

From the Top End to Antarctica, from Broken Hill to Tasmania, from the suburbs of Perth to Sydney’s CBD. Visionflex clinical telehealth technology is enabling medically remote patients to access primary health services anywhere, anytime.

Here are four reasons why we are Australia’s leading clinical telehealth experts:

Designed specifically for health settings.

Traditional video-call platforms are fine if you want to chat with family and friends on your smart phone.

However, if you want to provide a clinical telehealth service to your patients, you need a video-call platform that meets medical requirements.

Visionflex telehealth devices are designed specifically for use in health settings.

A Visionflex telehealth video consultation can host multiple participants, for collaborative, evidence-based patient diagnoses. With an LCD touchscreen, and a wide selection of integrated diagnostic accessories, the ProEX Desktop Hub and ProEX Mobile can capture high-definition, live images and videos, as well as important health data from patient encounters.

The ProEX system’s powerful data management software and archiving system can store patient sessions on an encrypted solid-state drive. Because the ProEX system is integration ready with all major electronic health records (EHRs) and practice management systems, health data and media can also be easily saved against the patient record.

Photo of ProEX Desktop and ProEX Mobile telehealth devices
Pictured: ProEX Mobile (left) and ProEX Desktop Hub clinical telehealth devices.

The units use end-to-end encryption technology to ensure gold-standard data security and patient privacy.  While its streamlined user interface makes the system easy to use, and easy to integrate with practice workflows.

Video conferencing is transmitted via a local area network, WiFi, satellite and 4G data links, and is possible even in low-bandwidth environments.

The Visionflex system is also embedded with software that supports asynchronous telehealth. Also called store-and-forward telehealth, the asynchronous function enables clinicians to capture clinically important patient images, video, and data in a location where there is no internet connectivity.

The patient data is stored on the unit’s solid-state drive, and automatically uploads to the patient record or network server, once internet connection is restored. Alternatively, once the local clinician is back in area, the saved patient data can be forwarded to a remote physician for review at a later time.

Another innovative Visionflex product is Vision – an easy-to-use, low-cost telehealth software platform that enables medical grade video-call consultations on PCs, Apple Macs, tablets, and smart phones.

Vision can also integrate seamlessly with the ProEX. The platform can be scaled for all situations from a small community clinic to a large regional hospital, making use of existing ICT infrastructure.

Photo of a group of Visionflex telehealth products
Pictured (clockwise from top left): TrueSteth module within Vision telehealth platform on laptop, ProEX Desktop Hub and GEIS® General Examination Camera HD.

Point-of-care clinical devices for evidence-based diagnoses.

Modern telehealth is more than just a video call. Modern telehealth delivers clinical care to remote patients, ultimately improving patient outcomes.

The Visionflex system supports a suit of approved medical devices, transforming a telehealth video call into a clinical consultation that supports remote patient examinations for evidence-based diagnoses.

Visionflex devices include:

The ProEX with medical devices can be used to perform remote general imaging; ear, nose, and throat examinations; wound management; dental examinations; ophthalmology; dermatology; mental health; speech pathology, along with many other patient observations via Bluetooth and USB-connected devices.

Patient data and media collected during the examination can be viewed live on-screen, saved against the patient record, or shared with remote health professionals. Supported by end-to-end encryption software, Visionflex technology meets patient privacy and data security requirements.

All Visionflex products are IEC 60601 compliant, making them suitable for clinical medical assessments. Visionflex is also certified ISO 13485 2016 for the manufacture of non-sterile image capture & data storage systems for medical devices.

Delivering healthcare where and when it is needed.

Australia’s healthcare landscape can make the delivery of healthcare services challenging: Vast distances, an ageing population with an increasing burden of disease, as well as limited access to infrastructure and health-staff shortages in rural and remote areas.

However, remote patients don’t only live in geographically isolated locations; they can also live in ‘medically remote’ locations such as residential aged care facilities and corrective centres.

Wherever the patient is, the Visionflex system enables multidisciplinary teams of health professionals to connect remotely with their patients anywhere, anytime.

Patients can remain closer to home for care; clinicians can leverage digital technology to deliver their expertise across any distance; while local health providers who provide a telehealth service can increase their scope of practice by accessing medical specialists at the far end.

Remote country town

Use cases of Visionflex solutions

Here are some examples of how Visionflex technology is being used to deliver healthcare, wherever it is needed:

Royal Flying Doctor Service (RFDS)
RFDS uses Visionflex technology to connect with remote and very remote patients to deliver 24-hour primary health services at the point of need.

Visionflex’s fully equipped telehealth cabinets are used across 25 RFDS sites including remote communities, truck stops and cattle stations around the country.

Lithgow Hospital, NSW
Lithgow Hospital in regional NSW was using ambulance transport and an accompanying nurse to deliver patients to Nepean Hospital for wound assessments, requiring a 180-minute round trip by road.

Now, using Visionflex technology, Lithgow patients are connecting remotely with Nepean wound experts for assessments via telehealth video call.

Justice Health, NSW
More than 20 prisons use the ProEX system and peripheral medical devices to connect with remote health and allied health specialists to perform clinical patient examinations of inmates via telehealth. The system delivers timely and effective health services, reduces transport costs, and improves public safety.

Mining giant, ExxonMobil, uses Visionflex technology on 14 manned offshore platforms and installations in the Bass Strait to connect with its onshore health clinic to perform vital and timely examinations of its 300 geographically isolated staff.

Kimberley Aboriginal Medical Services (KAMS), WA
KAMS uses the Visionflex system to deliver primary healthcare services to more than 100 remote Aboriginal Communities. Kimberley Aboriginal people can now remain in community for medical care that is timely, effective, and culturally appropriate, with the support of local doctors, Aboriginal Health Workers, nurses, family, and community members.

Australian Antarctic Division (AAD)
AAD uses Visionflex technology on its Antarctic stations and supply ship to connect with its network of Australia-based medical specialists to support healthcare delivery in one of the world’s most remote locations.

photo of Visionflex digital products
Pictured: The clinical modules of Vision clinical telehealth platform by Visionflex.

Perform collaborative care.

The Visionflex telehealth solution is transforming the way remote healthcare is delivered: For the first time, multi-disciplinary teams of health and allied health professionals can collaborate via medical grade video-call technology to perform remote patient examinations for evidence-based diagnoses.

Collaborative care improves outcomes for patients with complex and chronic health conditions who require ongoing medical appointments for treatment and assessment.

Visionflex technology supports system integration which enables better information sharing across a patient’s health journey for coordinated care that is efficient, effective, and sustainable. Multiple health professionals can contribute to the patient record, creating an invaluable patient history record, improving shared planning regardless of where the patient receives care.

Collaboration via Visionflex video call technology also promotes connectedness between peers and provides opportunities for clinical training and mentoring. A patient’s family can also be part of the video call to provide support and participate in joint decision making.

A new vision for telehealth.

The Vision video-call platform has six unique collaborative telehealth tools that can be accessed via the ProEX Desktop Hub and ProEX Mobile, or on any internet-connected device including PCs, Apple Macs, tablets, and smartphones:

TrueSteth – crystal-clear stethoscope audio via video conference with a remote physician controlling functions of a stethoscope used on a patient at the far end. Learn more about TrueSteth.

RoomVu – view the patient with a remotely controlled ceiling camera. Find out more about RoomVu.

TeleStrations – collaborate and remotely annotate images and documents in real time during a telehealth video conference. Learn more about TeleStrations.

ExamVu – multiple clinicians can use and view remote medical devices during a video conference. Explore ExamVu.

MultiVu – multiple video feeds for a detailed diagnosis. Discover more about MultiVu.

SnapShot – capture and share images from Vision screens. Learn more about SnapShot.

Visionflex – telehealth reimagined.